Your Baggage

Checked - in Baggage
Our objective is always to send your baggage along with you on the same flight. However, there may be instances when your baggage may have to be sent by a later flight due to payload restrictions of the aircraft concerned.

If you plan to carry more than one piece of checked in baggage it would be advisable to pack one suitcase with what you would need to have immediately upon your arrival in the island, so that you can identify it if needed, and we can ensure that it goes on the same flight with you.

You have no reason to worry if your baggage has to be transferred on a later flight. It will always be in secure custody of our Baggage Service department and may be collected at our offices on the island. Please note that the checked in baggage allowance for our island transfer flight is 20lbs (this is equal to 11.34 kg) for each passenger.

Carry - on Baggage
There is a 5 lbs (equal to 2.30 kg) allowance for carry-on baggage for each passenger. Given the size of the aircraft, you will need to hand over baggage to the cabin crew when arriving at the aircraft for boarding. Make sure you take your camera and other personal items you wish to have with you in the aircraft before you board.

Fragile Baggage
We are happy to carry fragile baggage. However, we regret that we will not be able to take responsibility in case of damage during carriage.

Excess baggage charge
An excess baggage charge of US$ 2.00 per Pound is levied for baggage exceeding the personnel baggage allowance of 25 lbs (20 lbs for check in baggage and 5 lbs for carry-on baggage equals 25 lbs total). This is payable for both the onward and return journeys separately. Payment for excess baggage charges may be made at the counter desk.

Note that 1kg = 2.21 lbs

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Adm      Pedidos
00593 4 230 1277 - 00593 4 230 4254
VENTAS-GYE@EMETEBE.COM.EC